I haven’t received the email offer for my property.
After uploading your listing on your website you normally receive an email offer in your mailbox. However, there are cases where it takes longer time or sometimes the email is ends up in your spam folder or it could be that the listing on your page is missing some information and no email will be sent out.
Go to an old email offer and click on the “Create Social Media Campaign” link.
Then, click on "My Properties" that is on the top menu. This will take you to your listings page where you have an overview of all your listings. Here you can see if a campaign is live, completed or not activated.
Then use the search field to find your listing, click on "Actions" and choose "Update listing".
By doing that, you will not receive the email offer, but you will recover the missing information from your listing. Then, you can click on the "Order" button and complete your order.
If your listing is not found, please contact support and provide is a link to the listing on your website so that we can troubleshoot.